Auto Repair Customer Testimonials and Reviews
The auto repair industry generally gets a bad rap. What you have to say about yourself doesn’t mean as much compared to what a customer has to say about you. As you sit in one of your auto repair shops, you should be able to look over your shoulder to a wall of testimonials from your loyal customers displayed in your waiting room. Not only should you have a wall that’s full of testimonials, but another good auto repair marketing idea is to have a 3-ring binder available in your shop, that is full of testimonials as well.
You’re probably asking yourself: “how does my auto repair shop get customer testimonials?” They’re generally easy, you’ve just got to ask for them. When should you ask for them? When a customer comes in to pick up the vehicle they pay their bill, what do they say? They say thank you. One opportunity is to tell them the best thanks the shop can get is a testimonial from them. This can help improve your status in the auto repair industry and increase your sales.
Thank You Cards
Your repair shop could also include a testimonial form within a thank you card – or even a quick text message. Which provides you with another marketing tip to send a thank you card out to every one of your auto repair customers, thanking them for doing business with you. A thank you card gives your shop the opportunity to include a testimonial form, which then you can go ahead and put into a 3-ring binder, and include in your waiting room.
Plenty Of Testimonials
When an auto repair customer comes to your auto repair shop, and they sit in your waiting room, they will have the opportunity to hear what other customers have to say about you. Once you get one testimonial, another client will read that testimonial, and then they’re going to want to leave a testimonial with you as well. Then before you know it you’ve got a wall full of testimonials.